Petit Chic: Where Customer Service And Quality Wear Meet

Petit Chic is a small boutique located in the Outremont section of Montreal. For the past 38 years, Mrs. Schwartz and her daughters have run the store with efficiency and professionalism. Over the years, the youngest daughter Toby Friedman has taken over the daily responsibilities of managing the store. Whether it is ordering new clothes, guiding the employees or even the behind- the- scene financial aspects of the business, she does it all.

Toby has acquired a vast amount of knowledge and hands-on experience in business by working at Petit Chic since she was 15 years old. The business has been in the family for almost 4 decades, and Toby takes that responsibility very seriously. She strives to provide superb customer service to any customer who walks through the Petit Chic doors.

Malky L., a longtime customer at Petit Chic attests to the outstanding service Toby provides. “I have been a loyal customer for the past 25 years. I’ve shopped for my own children, starting from birth. Now, Baruch Hashem, I am blessed to be shopping for my grandchildren! I trust the staff at Petit Chic to help me find exactly what I’m looking for. They offer ideas and suggestions, without being pushy. When I shop there, I come home feeling satisfied to have bought quality, modest and fashionable wear for an affordable price.”

For people growing up in the Outremont (and even far beyond that), Petit Chic played a big role in the milestones throughout their lives. It is the place their parents bought them their first blanket, their camp wear and later on their graduation skirts. Parents who remember frequenting Petit Chic as children, now have the benefit of returning there to shop for their own kids. Most customers remember Toby as a young, determined teenager, and have been with her through the journey of running and growing the store.